Frequently Asked Questions
What kind of Operational support does Boston’s provide?
Field Service Managers act as a consultant and partner by assisting to coach the staff and restaurant management in Guest-focused behaviors, prime costs containment and team member development.
What kind of Marketing support does Boston’s provide?
Franchisees will receive support on an individual and regional level in the form of highly targeted print and broadcast advertising, media buying, public relations and promotions. Field Marketing Managers support the franchisees with all marketing initiatives and help implement localized programs.
How will the Boston’s Training department help develop and open my restaurant?
Experienced trainers partner with the franchisees to offer ongoing individualized training and support. The team uses various training methods to increase knowledge around operations, functional roles within the restaurant, POS features and management fundamentals.
How can the Boston’s Purchasing department help me be more profitable?
The purchasing team negotiates contracts with suppliers to ensure all franchisees receive their food ingredients and major kitchen equipment at the best possible prices.
What kind of IT support do I get at Boston’s?
Boston's uses leading edge technology to deliver increased productivity and efficiency. POSitouch is Boston's Point of Sale system of choice. The IT department is responsible for researching the latest technology innovations to ensure that Boston's information systems remain cutting edge.
Does Boston's offer both single and multi-unit franchise opportunities?
Yes, Boston's is looking for franchise partners to develop markets across the country. We prefer candidates that can develop multiple stores within a particular territory but are open to discussing single unit development opportunities in selected markets.
What is my next step?
Contact us at (866) 277-8721 or fill out the “Request Franchise Information” form on www.bostons.com/franchise.